Privacy Policy – STEM Child Care
Effective Date: January 2017
Last Updated: July 2025
At STEM Child Care, we are committed to protecting the privacy of children, families, and all visitors to our website. This Privacy Policy explains how we collect, use, and safeguard your information, including compliance with the Children’s Online Privacy Protection Act (COPPA), the Family Educational Rights and Privacy Act (FERPA), and other applicable laws.
1. Information We Collect
We collect the following types of information:
Personal Information: When you fill out forms on our website (e.g., to schedule a tour or submit an inquiry), we may collect your name, email address, phone number, and other contact details.
Child Information: If you submit details about your child (name, date of birth, age group), this information is used solely for enrollment-related purposes.
Usage Data: We collect anonymous usage data (e.g., pages visited, time spent on site) through cookies and analytics tools to improve site performance.
2. How We Use Your Information
We use the information collected to:
Communicate with you regarding your inquiry or enrollment.
Schedule and confirm tours.
Send updates, newsletters, or marketing communications if you opt in.
Improve our website and services.
3. Children’s Privacy (COPPA Compliance)
We do not knowingly collect personal information from children under 13 through our website. If we learn that we have inadvertently collected such information, we will delete it immediately. Any child-related information submitted through our website must be provided by a parent or legal guardian.
4. Education Records (FERPA Compliance)
For enrolled students, any educational records we maintain are protected under FERPA. We only disclose information from education records with written parental consent or as permitted by law.
5. Sharing of Information
We do not sell or rent your personal information. We may share information with trusted service providers who assist us in operating the website or delivering services, subject to strict confidentiality agreements.
We may also disclose information if required by law or to protect the rights, property, or safety of STEM Child Care, our families, or others.
6. Data Security
We implement appropriate physical, technical, and administrative safeguards to protect your information from unauthorized access, disclosure, or misuse.
7. Third-Party Services
We may use third-party tools (e.g., scheduling, analytics, email marketing) on our website. These providers have their own privacy policies and are responsible for their data handling practices.
8. Your Choices
You may request to access, update, or delete your personal information by contacting us at hello@stemchildcare.com.
You can also opt out of marketing communications at any time using the unsubscribe link in our emails.
9. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions about this policy or our data practices, please contact:
STEM Child Care
4981 Metzer Way, Castle Rock, CO 80108
Email: hello@stemchildcare.com
Phone: 303-927-7408
This Privacy Policy complies with U.S. privacy regulations including COPPA, FERPA, and general data protection practices for educational institutions and child care providers.